Terms & Condition

Terms and Conditions for website usage.

  1. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Golden Nugget Discovery Tours relationship with you in relation to this website.
  2. The term ‘Golden Nugget Discovery Tours’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 33 Slatey Creek Road, Ballarat VIC 3350. Our company registration number is ABN 68 937 037 415. The term ‘you’ refers to the user or viewer of our website.
  3. The use of this website is subject to the following terms of use:
    1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
    3. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
    5. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    6. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. 
    7. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    8. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    9. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    10. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    11. You may not create a link to this website from another website or document without Golden Nugget Discovery Tours prior written consent.
    12. Your use of this website and any dispute arising

Booking Conditions
       1.   BOOKING
       a.   We/Us means Golden Nugget Discovery Tours.
                b.   You means the person (s) that made the booking or enquiry (the Customer)
               2.   PAYMENT
               a.   Price - is the amount stated on the tour page.
               b.   The Price on the Day tours is per Adult or per Child (6 years to 15 years inclusive)
               c.   The Price on the Extended tours is Twin Share/Couple or Adult Single.
               d.   There are No Single Supplements for single travellers.
               e.   The Deposit is payed at the time of booking by Direct Deposit.
               f.   The Balance (Price of tour less Deposit) will be required No Later Than 14 Days prior to date of departure.
               g.   All Prices include Australian Government & Services Tax (GST) and are quoted in Australian Dollars ($AUD)
               3.   CANCELLATIONS
                Due to the COVID-19 situation in Australia, with State snap lock downs and snap border closures, the following Cancellation Conditions have been waivered. 
             The Only Cancellation Condition that will apply, will be a Cancellation Fee of 25% of Deposit on Multi-Day tours for a No Show on Departure Date.
               a.   If Golden Nugget Discovery Tours cancels the tour (booking) through an event out of our control, we will refund all monies paid by the customer.
              b.   If You (the Customer) cancels the tour booking, the following Cancellation Fees apply;
                         1.   60 - 31 days from departure date - 25% of deposit.
                         2.   30 - 15 days from departure date - 50% of deposit.
                         3.   14 - 1 day from departure date - 25% of tour price.
4.   No Show on departure date - 100% of tour price.
                      Golden Nugget Discovery Tours recommends You (the Customer) take out Travel Insurance prior to departure of tour.
      5.   LIABILITY
                 Golden Nugget Discovery Tours shall be exempt from all liability, delay, loss, damage, sickness or injury however caused occurring of or to the passenger at any time while                             participating in any Tour or related activity and passengers will travel with the understanding that  these conditions are accepted prior to departure.
         6.  AMENDMENTS
           The management retains the right to alter Prices, intineraries, days of operation, and cancel tours for any unforeseen circumstance.

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